1. name and contact details of the data controller and the company data protection officer.
This data protection information applies to data processing by:
Person responsible: Adam & Eve Beautylounge GmbH (hereinafter: Adam & Eve), Billbrookdeich 36, 22113 Hamburg, Germany, Email: email@example.com, Phone: +49 (0)40 - 35715290, Fax: +49 (0)40 - 35715292.
The company data protection officer of Adam & Eve Beautylounge GmbH is Mr Marcel Helmcke, of Helmcke Consulting and can be contacted at the above address or firstname.lastname@example.org.
2 Collection and storage of personal data as well as type and purpose of their use
a) When visiting the website
When you visit our website www.augenmanufaktur-shop.de, information is automatically sent to our website server by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it is automatically deleted:
IP address of the requesting computer,
Date and time of access,
name and URL of the file accessed,
website from which access was made (referrer URL),
the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.
The aforementioned data is processed by us for the following purposes:
Ensuring a smooth connection set-up of the website,
Ensuring a comfortable use of our website,
evaluating system security and stability, and
for other administrative purposes.
The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the data collection purposes listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person.
b) When registering for our newsletter
If you have expressly consented in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address.
You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your unsubscribe request at any time by e-mail to email@example.com.
c) When using our contact form
If you have any questions, we offer you the possibility of contacting us via a form provided on the website. In doing so, it is necessary to provide a valid e-mail address so that we know who the enquiry is from and so that we can answer it. Further information can be provided voluntarily.
Data processing for the purpose of contacting us is based on your voluntarily given consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO.
The personal data collected by us for the use of the contact form will be automatically deleted after completion of your request.
3. transfer of data
Your personal data will not be passed on to third parties for purposes other than those listed below.
We only pass on your personal data to third parties if:
you have given your express consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO,
the disclosure is necessary for the assertion, exercise or defence of legal claims in accordance with Art. 6 Para. 1 Sentence 1 lit. f DSGVO and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
in the event that there is a legal obligation to disclose your data pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, as well as
this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 Para. 1 Sentence 1 lit. b DSGVO.
4. orders via our website (shop)
a) Description and scope of data processing
If you order goods (and any associated services) via our website, the collection, storage and processing of personal data is essential for the performance of the contractual relationship.
All data which is entered by you in the course of processing an order is stored. This includes:
Customer status (private customer/corporate customer)
Name, first name
Date of birth
Payment data / payment modalities
If a delivery address other than the billing address is specified, the following data will also be collected:
Surname, first name
If you have selected a payment service provider for the payment method, you will be forwarded directly to the website of the respective payment service provider during the payment process. The data to be entered by you on the page of the payment service provider called up will neither be collected, processed nor stored by us. In this respect, the data protection guidelines of the respective payment service provider apply exclusively.
In order to be able to order goods, you must set up a password-protected customer account. This contains an overview of orders placed and active order transactions.
To prevent unauthorised access by third parties to your personal data, in particular financial data, the ordering process is encrypted using SSL technology. Access to your customer account is secured by a password chosen by you. We accept no liability for password misuse, unless this is caused by ourselves.
b) Purpose of data processing
We require the data collected during the ordering process for the following purposes:
to identify you as a customer
to carry out your order
to contact you, possibly regarding queries of discrepancies or other information about your order
to issue an invoice
for possible warranty and liability issues as well as for possible assertion of claims against you
for the administration of our customer data
c) Duration of storage of your data
The personal data collected by us will be stored until the expiry of the statutory storage obligation and then deleted, unless a longer storage obligation is provided for in accordance with Art. 6 Para. 1 Sentence 1 lit. c DSGVO due to tax/trade law storage and documentation obligations or you have consented to storage beyond this in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO.
d) Legal basis for data processing
By confirming this data protection declaration during the ordering process, you have declared your consent to the processing of the data. The processing of your data is also based on Art. 6 (1) sentence 1 lit. b DSGVO for the aforementioned purposes for the appropriate processing of your order.
e) Passing on data to third parties
The personal data collected from you in the course of the ordering process will only be passed on to third parties within the framework of the necessities of contract processing. The transfer of your personal data to third parties is limited to the minimum necessary.
Therefore, your personal data will not be transferred to third parties as a matter of principle. In section 3 above, we have explained the cases in which we reserve the right to pass on your personal data to third parties.
Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity.
In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognised that you have already been to our site and which entries and settings you have made so that you do not have to enter them again.
The data processed by cookies is necessary for the aforementioned purposes to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) p. 1 lit. f DSGVO.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.
6. analysis tools
a) Tracking tools
The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 p. 1 lit. f DSGVO. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimisation of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
i) Google Analytics1
For the purpose of demand-oriented design and continuous optimisation of our pages, we use Google Analytics, a web analysis service of Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised usage profiles are created and cookies (see under point 4) are used. The information generated by the cookie about your use of this website, such as
operating system used,
Referrer URL (the previously visited page),
host name of the accessing computer (IP address),
time of the server request,
are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking).
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics Help:
ii) Google Adwords Conversion Tracking
In order to statistically record the use of our website and to evaluate it for the purpose of optimising our website for you, we also use Google Conversion Tracking. In this process, Google Adwords sets a cookie (see section 4) on your computer if you have accessed our website via a Google ad.
These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page.
Each Adwords customer receives a different cookie. Cookies can therefore not be tracked via the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. The Adwords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
We use the open source software Matomo to analyse and statistically evaluate the use of the website. Cookies are used for this purpose (see section 5). The information generated by the cookie about website usage is transmitted to our servers and compiled into pseudonymous usage profiles. The information is used to evaluate the use of the website and to enable us to design our website in line with requirements. The information is not passed on to third parties.
Under no circumstances will the IP address be linked to other data relating to the user. The IP addresses are anonymised so that they cannot be assigned (IP masking).
Your visit to this website is currently recorded by Matomo web analytics. Click here (https://matamo.org/docs/privacy/) to stop your visit from being recorded.
7. social media plug-ins
Social plug-ins ("plug-ins") from social networks are used on our website. In order to increase the protection of your data when visiting our website, the plug-ins are not integrated into the website without restriction, but only using an HTML link (so-called "Shariff solution"). This integration ensures that when you call up a page of our website that contains such plugins, no connection is yet established with the servers of the provider of the respective social network. If you click on a button or on the lettering of a social media provider, a new window of your browser opens and calls up the page of the respective service provider, on which you can (if necessary after entering your login data) e.g. press the Like or Share button.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as your rights in this regard and setting options for protecting your privacy, can be found in the providers' data protection notices.
8. data subject rights
You have the right
In accordance with Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
in accordance with Art. 16 DSGVO, to demand the immediate correction of inaccurate or incomplete personal data stored by us;
in accordance with Article 17 of the Regulation, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims;
in accordance with Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing in accordance with Art. 21 DSGVO;
pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
revoke your consent at any time in accordance with Art. 7 (3) DSGVO. This has the consequence that we may no longer continue the data processing based on this consent in the future; and
complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office for this purpose.
9 Right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation.
If you wish to make use of your right of revocation or objection, it is sufficient to send an e-mail to firstname.lastname@example.org.
10. data security
Within the website visit, we use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.
We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
11. topicality and amendment of this data protection declaration
This data protection declaration is currently valid and has the status May 2018.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection statement at any time on the website at https://www.augenmanufaktur-shop.de/datenschutz.
1 Data protection authorities require the conclusion of a data processing agreement for the permitted use of Google Analytics. A corresponding template is offered by Google at http://www.google.com/analytics/terms/de.pdf.
Data protection declaration for the use of our tawk.to Chat
The online offer provides the option of using Tawk.to. This is a live chat software. The chat is integrated in the source code. This is made possible by a script. By using the chat, you automatically use the services of Tawk.to. The data collected includes: Chat history, IP address at the time of the chat and country of origin. This data is not shared with third parties and is used solely for protection and internal statistics. The data is not used to identify you personally. They are not stored. Deletion takes place after the chat. For the purpose and scope of the data collection and the further processing and use of the data by Tawk.to as well as your rights in this respect and setting options for the protection of your privacy, please refer to the data protection information of Tawk.to: https://www.tawk.to/privacy-policy/.